How do I add more users to SRXP?

You can always add more users to SRXP. There are two ways to do so:

  • The number of users in your subscription is not the number of users that has been added to SRXP. You can check this by going to Admin --> Company account --> Billing information --> Subscription

  • If you do not have any Available users, please send an email to with your CompanyID and the number of users you would like to add to your subscription

You may find the CompanyID under Admin --> Company Account --> General

Be aware: by upgrading you subscription, you will automaticly generate a prorated invoice.

If you have checked or upgraded your subscription you can add the users via Admin --> User management --> Users

If you are going to add one or two more users to SRXP, we would suggest you to click on 'New user'. A screen will pop up where you can fill in all the details of the user(s).

All the fields with a '*' are mandatory to fill when you add a new user


Click on 'save' to add the user and you will see a screen with:
'You have just added "xxxxx", do you want to send this person an activation e-mail?'
If you click 'Yes' an email will be send with an activation link to the new user. If you click 'No' you still need to send the activation email to the new user. Otherwise the user can not use their account

If you would like to add a larger number of users at once, we suggest you to import the users.