Error Message: Company COMPANY CODE does not exist.

Cause: The connection hasn't been made yet between Twinfield and SRXP. 

Solution: The company code of Twinfield needs to be inserted in the Export Format of SRXP.

How to access those settings? In Twinfield, go to Company Settings > Company Settings  > Company Information > Code.


Error Message:
The date is in an incorrect format.,The date is in an incorrect format..

Cause: The date format for Twinfield is fixed.

Solution: Change the date format to yyyymmdd in the Export Format in SRXP.



Error Message
: Grootboekrekening {{Name of journal}} met nummer 1600 vereist de specificatie van een relatie of kostenplaats. Dimensie 2 dient te worden ingevoerd.

Cause
: Dimensie 2 (or Dim 2) is filled in at report level (top level dim2 in the export file), that means that this number is the same for every expense within this export. This field is currently filled in with the reporter creditor code. (You can find this in SRXP admin’s User management page).

Solution: Fill in the ‘Employee/Creditor code in the User Management field and confirm that the Export File contains these fields.


Error Message
: VAT 0 does not exist or is not (yet) active.,VAT 0 does not exist or is not (yet) active.

Cause: VAT code is not found by Twinfield, or it’s not yet active. This is a Twinfield settting and should be solved in Twinfield.

Solution: This could be solved in three different ways:

  1. Go to your Twinfield environment and add the VAT code or make active.
  2. Edit the expense and deselect the VAT code (don’t select VAT if you don’t book VAT).
  3. Remove the VAT code from in the vat percentages overview in SRXP, vat percentages -> leave the codefield empty. (That means that you can leave the code field empty, we leave the field out if it’s empty). This will cause Twinfield to ignore VAT bookings.

Error Message: Vrij tekstveld 2 is niet toegestaan op een totaalregel.,Vrij tekstveld 2 is niet toegestaan op een detailregel.,Vrij tekstveld 2 is niet toegestaan op een detailregel.,Vrij tekstveld 2 is niet toegestaan op een detailregel.,Vrij tekstveld 2 is niet toegestaan op een detailregel.,Vrij tekstveld 2 is niet toegestaan op een detailregel.

Cause: The free field, in this case free field 2, (it can also apply for free field 1 or 3) has not been enable. Therefore the export cannot be performed.

Solution: In Twinfield, the usage of free text fied 1, 2 and 3 should be modified to “Allowed”.

How to access those settings? In Twinfield, go to General > Transaction types > (in the drop down select) Inkoopfactuur (purchase invoice). Then the screen above will be display and the usage fields need to be modify from Not allowed to Allowed and finally Save it!


Error Message: Dimension 1500 on level 1500 is also used for posting VAT.,Dimension 2 must be entered.

Cause: The account payable in report dimension 1 (Credit side dim1 (creditor code)) requires to export a supplier value.

Solution: You should make sure that Credit side dim2 (cost centre) is completed with one creditor information, which can be find in Twinfield. Go to Accounting > Dimension > Crediteuren.



Error Message
: Dimension X does not exist in company X .,Dimension X must be entered.

Cause: Credit side dim2 (cost centre) is not listed in the Account Payable (CRD) list.

Solution: You should make sure that Credit side dim2 (cost centre) is completed with one creditor information, which can be find in Twinfield. Go to Accounting > Dimension > Crediteuren.

Error Message: General ledger account Crediteuren with number 1600 requires specification of the relation or cost centre.,Dimension 2 must be entered.

Cause: This error means that a supplier ID needs to be provided. 

Solution: The supplier ID must be entered in Credit side dim2 (cost centre) / Credit side dim2 - no_reimbursement or to_pay in the Export Format of SRXP.

Error Message: Dimension 1 must always be entered.//Dimension 1 must be filled.,Dimension 2 must be entered.

Solution: Dimension 1 represents the Credit side dim1 (creditor code), the Account Payable ledger should be entered. 

How to access those settings? In Twinfield, go to General > Company Settings > System Accounts > Revenue Recognition > Account Payable Information.

Error Message: Free text field 1 is not allowed.,Free text field 2 is not allowed.,Free text field 3 is not allowed.

Cause: The free text fields are not accessible in Twinfield.

Solution: Change the settings of the free text fields in Twinfield. 

How to access those settings? In Twinfield, go to General > Company > Transaction Types > Inkoopfactuur > Free text field > Change the usage to "Allowed". 



Error Message:
The transaction does not balance. x credit is missing.//Transaction does not balance in base currency. x credit is missing.//Transaction does not balance in reporting currency. x credit is missing.

Solution: Change the values in the Export format in SRXP as followed:  Change the Debit Line Value > Expense amount excl. (export currency), Debit VAT value per sub amount > Change it to VAt Amount (export currency).

Solution: Change the number format to 1 234.56

Error Message: Login Error, check your credentials in the Export Format Settings.

Solution: Set the password in the Export Format Settings of SRXP.



Error Message:  Factuurnummer x komt reeds voor bij crediteur x.

Cause: The report has already been imported in Twinfield.

Error Message:  Datum dd/mm/yyyy valt buiten de opgegeven periode (yyyy/mm).

Cause: The report can't be booked on the chosen booking date, since the period has already been closed in Twinfield.

Solution: Check the booking date and otherwise change the booking date. You can also check if the period can be reopened again.



Error Message
: Vrij tekstveld 1 is niet toegestaan op een detailregel.//Vrij tekstveld 1 is niet toegestaan.

Cause: Under Investigation

Solution: To be continued


Error Message:
Performance type must be entered., XX is an invalid performance country, because it equals the country of the current company., Performance VAT number must be entered.

Cause:  The VAT percentage chosen in SRXP is not recognized in Twinfield

Solution: Check if the VAT percentages codes in SRXP are the same as in Twinfield

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