Common errors & tips
1. SOAP-ERROR: Parsing couldn’t load:
Error meaning: your Dynamics Navision environment is not accessible by external applications.
Troubleshooting: make sure that:- SOAP services are enabled. See the first section of “How to connect SRXP and Microsoft Dynamics Navision”.
- The port to which you intend to send information (8057 in the above example) is open. To open it, contact your Dynamics Navision reseller.
2. Nav attempted to issue a client callback … to run page as modal
Meaning: when creating the new purchase invoice, an end-user confirmation dialog or message box is triggered. These, are not supported by Navision’s web services.
Troubleshooting: make sure that the information / resource being sent from SRXP exists in your Navision environment. If it didn’t exist, Navision would trigger a dialog asking if you want to create a new resource (new vendor in the example above).
3. The field … contains a value that cannot be found in the related table
Meaning: the field value that we are trying to export to Navision is not valid. In the above screenshot, the error message tells us that 0 is not a valid value for the VAT Prod. Posting Group.
Troubleshooting: continuing with the above example, open Navision > go to the VAT Product Posting Table > check which are the valid values:
- If these values are already stored in SRXP, change the mapping for the relevant field in the export format.
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If the values are not stored yet in SRXP, add them in an empty field of the relevant table, e.g. in the Free Field 1 column of the VAT table.
4. Evaluation failed ... can’t be evaluated into type date / decimal
Meaning: wrong date or decimal format.
Troubleshooting: go to portal.srxp.com/#/export_formats > open the export format for Dynamics Navision > change the date or decimal format in the SRXP export format for the field indicated in the error message (Document Date and Direct Unit Cost in the examples above).